NAEDO is an acronym for Non-Authenticated Early Debit Order. This debit order system allows for collecting before the standard EFT debit order which provides an improved probability of the debit order being successful as the transaction is effected before other debit order types. This NAEDO collection limit is R15 000 per transaction.

Credit tracking of up to 32 days is available on Group Collects system which continuously tracks (searches) the account for funds. Once funds become available in the account, the debit is processed. This greatly improves collections at a minimal extra cost.

Account Verification Services (AVS) is a service that allows a creditor to test the validity of a debtors banking and personal details. This allows for early detection of invalid details being provided to the creditor.

AVS tests the following details:

1. ID Number
2. Branch Code
3. Account Number
4. Initial(s)
5. Surname
6. Account is open
7. Account is at least 3 months old
8. Account allows debits

AVS requests provide results within 60min from submission which allows for quick resolution before an invalid debit order is processed.

Collection Performance Reporting stratifies your collections into the various paid and unpaid categories. This stratification is modelled to allow for analysis against pre-determined KPI’s and to target correcting actions. The KPI’s are benchmarked to PASA Regulations and industry averages. The KPI’s include, but are not limited to:

1. Paid percentages
2. Dispute percentages
3. Unpaid percentages per category of unpaid (i.e. account holder deceased etc)
4. Dispute count trend analysis
5. Paid count trend analysis
6. Split distributions trend analysis

Group Collect has tried and tested tools to assist in root cause analysis of deviations from Regulatory and Industry KPI’s.

Group Collects’ system allows for distributions of collected funds to multiple stakeholders. This is vital when multiple stakeholders are party to the mandated collection.

This method of distribution removes the dependency of stakeholders waiting for another single stakeholder to distribute the funds collected.

Group collect is independent of your company and will always distribute as pre-agreed. This is an important risk mitigation to prevent abuse by any one stakeholder in so far as collections.